At American General Life and Accident, people really do make the difference. The cornerstone of our business has been and always will be excellent customer service with a personal touch. Our agents' careers are devoted to establishing lasting relationships with our customers.
American General Life and Accident is known for personal customer service, career agents, financial strength and a tradition of making insurance easier to understand. We are committed to the future while providing valuable support and opportunities for career agents.
American General Life and Accident Insurance Company, a subsidiary of American International Group, Inc., has provided personal service to its customers for more than 100 years. We have:
- 900 employees who work in Middle Tennessee; and approximately 5,000 total nationwide.
- 320,000 square foot headquarters facility in south Davidson County.
- 150,000 square foot records facility in southeast Davidson County.
American General Life and Accident (AGLA) is committed to meeting the needs of our more than four million customers across the country.
- Member of the Insurance Marketplace Standards Association (IMSA), an independent association created by the life insurance industry to promote high standards of ethical market conduct in advertising, sales and service.
- More than 150 sales and service office locations nationwide with nearly 3,800 sales representatives.
- Dedicated customer service teams.
AGLA was the first in the insurance industry to provide agents with SmartPad®, a customer friendly point of service system.
- SmartPad® is a notebook computer based system with pen entry that generates immediate receipts for insurance transactions and automatically transmits all records to a central system each night.
- American General Life and Accident Insurance Company was awarded the Smithsonian Technology Award for SmartPad®
At AGLA, our goal of helping people reach their greatest potential doesn't stop at the end of the workday or at the workplace. For the thousands of caring and dedicated individuals who make up this organization, it's a way of life.
AGLA is dedicated to enhancing the communities around us through employee volunteerism. Our volunteers contribute their time and talents to our many national community partners. We have provided support to many local nonprofit organizations and youth programs through volunteering, board memberships, charitable donations and sponsorships.
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